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Factors influencing ERP projects success in the vendor selection process

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  • Hurbean, Luminita

Abstract

Successful implementation of an ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. These primary criteria determine the probability of gaining significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can ensure that the chosen system will support and enable the business improvements envisioned. Among the numerous critical success factors (CSFs) in the implementation of ERP systems, identified and demonstrated by practitioners and academic researchers in the last few years, we will synthesize and analyze the vendor selection issues, in connection to the implementation aspects, as we consider implementation the essential “ingredient” of the ERP success.

Suggested Citation

  • Hurbean, Luminita, 2009. "Factors influencing ERP projects success in the vendor selection process," MPRA Paper 14430, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:14430
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    File URL: https://mpra.ub.uni-muenchen.de/14430/1/MPRA_paper_14430.pdf
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    Keywords

    ERP implementation; ERP vendor selection process; critical success factors; ROI; ERP success;

    JEL classification:

    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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