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ERP systémy u nadnárodních firem: podpora, údržba a rozvoj
[ERP systems in multi-national companies: support, maintenance and further development]

Author

Listed:
  • Vymetal, Dominik
  • Matysek, Stanislav

Abstract

Multi-national companies introduce centralized or centrally administered ERP systems to cope with challenges of globalization. Introduction of such systems need careful planning. The planning should take not only the project and its deployment into consideration. Very important are the support and maintenance rules. The paper deals with rules used in case of a large multi-national company and resulting reaction of users in several subsidiaries in Central and Eastern Europe. The statistics obtained during first months of operation illustrate the results.

Suggested Citation

  • Vymetal, Dominik & Matysek, Stanislav, 2007. "ERP systémy u nadnárodních firem: podpora, údržba a rozvoj [ERP systems in multi-national companies: support, maintenance and further development]," MPRA Paper 13386, University Library of Munich, Germany, revised 04 Feb 2009.
    • Handle: RePEc:pra:mprapa:13386
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    More about this item

    Keywords

    Multi-national ERP systems; IT strategy; International IT projects; Application maintenance and support;
    All these keywords.

    JEL classification:

    • C88 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Other Computer Software
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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