IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this paper

Reforming delivery of urban services in developing countries: Evidence from a case study in India

Listed author(s):
  • Sridhar, Kala Seetharam


    (National Institute of Public Finance and Policy)

Given the importance of urban public services in attracting firm location, increasing employment and facilitating economic growth, in this paper, we examine the following questions: Is there a need for reforming public service delivery in Ludhiana (which is a city chosen under India's leading urban initiative), when judged against national benchmarks? Is there a relationship between the city's financial performance and its delivery of urban services? We develop several hypotheses. Next, we examine the potential bottlenecks to reform in service delivery, and finally, the triggers for reform in service delivery, if any. Several measures such as the growth of population and land area, service delivery, and its current finances, suggest a need for reforming public services in this city. We find the general decline in the service level of water supply and sewerage in the city could be attributed to a decline in its capital expenditures on these services. Further, user charges do not adequately cover the production costs of supplying water, or expenditures on sewerage. The major bottlenecks to reforming public service delivery in this city are financial and institutional, as they pertain to existing arrangements for water, sewerage and landuse. Major triggers that could make the reform happen in this city pertain to changes in institutional arrangements for service delivery (privatisation) and public participation, and finances (less of a trigger). Overall, the major lessons for other cities and triggers that could make the reform happen in Ludhiana pertain to changes in institutional arrangements for service delivery, privatisation in service delivery, public participation, and finances.

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

File URL:
Download Restriction: no

Paper provided by National Institute of Public Finance and Policy in its series Working Papers with number 06/44.

in new window

Length: 53
Date of creation: Dec 2006
Handle: RePEc:npf:wpaper:06/44
Note: Working Paper 44, 2006
Contact details of provider: Web page:

No references listed on IDEAS
You can help add them by filling out this form.

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

When requesting a correction, please mention this item's handle: RePEc:npf:wpaper:06/44. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (S.Siva Chidambaram)

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.