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The Process of Forging Lateral Linkages: A Hospital Experience

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  • Subramanian Ashok K

Abstract

Organizations have responded in many ways to deal with the horizontal integration of their different segments. A variety of lateral linkage mechanisms like coordinators, teams, committees and matrix structures has been used. The paper presents the report of devising two such linkages in a hospital setting and analyses the process by which they were introduced. It traces the experiences of introducing new organisational forms in the out-patient services area of a hospital evolved in order to integrate the work of many functional departments. Learning from the experience are discussed and guidelines for similar induction efforts suggested.

Suggested Citation

  • Subramanian Ashok K, 1981. "The Process of Forging Lateral Linkages: A Hospital Experience," IIMA Working Papers WP1981-07-01_00443, Indian Institute of Management Ahmedabad, Research and Publication Department.
    • Handle: RePEc:iim:iimawp:wp00443
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