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How Third party logistics providers create effectiveness and efficiency by coordinating customers´activities an strategies

Listed author(s):
  • Hertz, Susanne

    (Dept. of Business Administration, Stockholm School of Economics)

  • Macquet, Monica

    (Dept. of Business Administration, Stockholm School of Economics)

Registered author(s):

    Logistics providers are developing competitive advantage by coordinating different customers logistics solutions. We are presenting some of the basic factors taken into consideration for a TPL firm when coordinating its customers. The possibilities to coordinate are dependent not only on activities of different customers, suppliers and customers´customers but also the attitudes and behavior reflected from their strategies. The dimensions of main importance for coordination are used as a base for finding suitable customer profiles. Finally we are discussing how the logistics providers effectively cope with the dynamic interaction and the network fit between customers.

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    Paper provided by Stockholm School of Economics in its series SSE/EFI Working Paper Series in Business Administration with number 2001:10.

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    Length: 26 pages
    Date of creation: 20 May 2000
    Date of revision: 30 Nov 2001
    Handle: RePEc:hhb:hastba:2001_010
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