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Proximity management and emotions at work
[Le management de proximité et les émotions au travail]

Author

Listed:
  • Pierre-Philippe Dujardin

    (CHUGA - Centre Hospitalier Universitaire [CHU Grenoble])

Abstract

Alors que le cadre de santé est un régulateur de nombreuses tensions, les émotions dans l'activité professionnelle sont plutôt un impensé organisationnel. A partir de deux focus groups des cadres de santé ont décrit des situations émotionnelles. Elles permettent de déterminer les activités qui déclenchent des émotions et d'identifier le pouvoir d'agir des cadres de santé. Les résultats montrent le rôle social des managers et l'importance des réseaux dans l'organisation.

Suggested Citation

  • Pierre-Philippe Dujardin, 2019. "Proximity management and emotions at work [Le management de proximité et les émotions au travail]," Post-Print halshs-03767592, HAL.
    • Handle: RePEc:hal:journl:halshs-03767592
    DOI: 10.1016/j.scad.2019.03.007
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-03767592
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    File URL: https://shs.hal.science/halshs-03767592/document
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    References listed on IDEAS

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    1. repec:hal:journl:halshs-00607267 is not listed on IDEAS
    2. Caroline Ruiller, 2011. "Le talent des managers de proximité," Post-Print halshs-00636043, HAL.
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    1. Pierre-Philippe Dujardin & Valérie Lépine, 2018. "What skills and resources for the healthcare managers in the management of the situations with strong emotional charge? [Quelles compétences et ressources pour les cadres de santé dans la gestion d," Post-Print hal-01959290, HAL.

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