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The Qualimetrics Approach

Author

Listed:
  • Henri Savall

    (ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

  • Véronique Zardet

    (ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

Abstract

Continuing the commitment of the research in management consulting series to recapture and revisit past works as a complement to our exploration of emerging trends, innovative perspectives, and new insights into the world of management consulting, this volume is a translation and modest updating of Henri Savall and Véronique Zardet's original work on the "qualimetrics" approach, initially published in French in 2004. Much like we have done with Savall and Zardet's other works - Mastering Hidden Costs and Socio-Economic Performance (2008) and Work and People (2010) - and underlying goal is to continue to enhance our insights into the complexities and nuances associated with organizational life, helping to create a more comprehensive foundation for our insights into, work with, and intervention in organizations.

Suggested Citation

  • Henri Savall & Véronique Zardet, 2011. "The Qualimetrics Approach," Post-Print halshs-00779907, HAL.
    • Handle: RePEc:hal:journl:halshs-00779907
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    Citations

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    Cited by:

    1. François Meyssonnier & Mehdi Zakar, 2015. "Satisfaction du client et efficience du personnel en contact dans la relation de service: Étude du cas d'une entreprise de grandes surfaces de bricolage," Working Papers hal-01238523, HAL.
    2. María-Ángeles Rastrollo-Horrillo & Julia Martín-Armario, 2019. "Organisational barriers to nascent born-global growth: Learning from the inside," Journal of International Entrepreneurship, Springer, vol. 17(3), pages 454-473, September.
    3. Rana Sawaya & Donabelle Zakkour Tabchoury & Marc Bonnet, 2018. "Riding the Roller-Coaster of the Accreditation Process at Higher Education Institutions through Employees Engagement," Post-Print hal-01907980, HAL.
    4. Driss El Kadiri Boutchich, 2020. "Factors with significant impact on efficiency of research laboratories: case of the public university," Quality & Quantity: International Journal of Methodology, Springer, vol. 54(4), pages 1317-1333, August.
    5. María-Angeles Rastrollo-Horrillo & Lourdes Navarrete, 2020. "Evaluation Model of the Roles of Festivals in the Internationalization of Performing Arts: Evidence from Flamenco Festivals," Sustainability, MDPI, vol. 12(24), pages 1-21, December.
    6. Alexis Roche, 2016. "Influence Of The Size Organizations On Recognition Expectations In Small Organizations," Post-Print hal-01357036, HAL.
    7. María-Angeles Rastrollo-Horrillo, 2020. "Strategic Decisions to Enhance the Internationalization of the Performing Arts and Their Sustainability: The Case of Flamenco," Sustainability, MDPI, vol. 12(9), pages 1-16, May.
    8. William L. Smith & Yue Cai Hillon & Yanni Liang, 2019. "Reassessing measures of sustainable firm performance: A consultant's guide to identifying hidden costs in corporate disclosures," Business Strategy and the Environment, Wiley Blackwell, vol. 28(2), pages 353-365, February.
    9. Laura Khachan & Maïté Rateau & Laurent Cappelletti, 2020. "Sales Measures do not fit all: A little bit of everything," Post-Print hal-02888080, HAL.

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    Keywords

    management; qualimetrics approach;

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