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Renforcement de la résilience par un apprentissage post-crise : étude longitudinale sur deux périodes de turbulence

Author

Listed:
  • Gulsun Altintas

    (LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique)

  • Isabelle Royer

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

Abstract

Les recherches sur les crises ont beaucoup étudié la prévention et la gestion des crises qui permettent à l'organisation d'absorber le choc et ainsi de faire preuve de résilience. Des travaux plus récents - et moins nombreux - se sont intéressés à la phase suivante que constitue l'apprentissage post-crise. Notre recherche prolonge ces travaux en étudiant les conséquences de la gestion de crise et de l'apprentissage post-crise sur l'impact et la gestion de la turbulence suivante. Pour cela, nous avons mené une étude longitudinale rétrospective de quatre processus de gestion de crise dans le secteur du tourisme, depuis le déclenchement de la crise jusqu'à la gestion de la turbulence suivante. Nos analyses montrent qu'une crise issue d'une turbulence de l'environnement peut renforcer la résilience de l'organisation par deux processus complémentaires liés : un apprentissage de renforcement positif au niveau de l'absorption du choc et un apprentissage double boucle incluant des changements stratégiques permettant de réduire la vulnérabilité de l'organisation.

Suggested Citation

  • Gulsun Altintas & Isabelle Royer, 2009. "Renforcement de la résilience par un apprentissage post-crise : étude longitudinale sur deux périodes de turbulence," Post-Print halshs-00703449, HAL.
    • Handle: RePEc:hal:journl:halshs-00703449
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00703449
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    Cited by:

    1. Alidou Ouedraogo & Michel Boyer, 2012. "Firm Governance and Organizational Resiliency in a Crisis Context: A Case Study of a Small Research-based Venture Enterprise," Post-Print hal-01243447, HAL.
    2. Dipak Raj Pant & Stéphane Jedrzejczak, 2022. "Pandemics, Business Resilience and Sustainability," LIUC Papers in Economics 2022-12, Cattaneo University (LIUC).
    3. Jonathan Bauweraerts, 2016. "How Do Family Firms Manage Risky Situations? An Organizational Resilience Perspective," International Business Research, Canadian Center of Science and Education, vol. 9(5), pages 1-10, May.
    4. Imen Mzid & Nada Khachlouf & Richard Soparnot, 2019. "How does family capital influence the resilience of family firms?," Journal of International Entrepreneurship, Springer, vol. 17(2), pages 249-277, June.

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