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A Business Intelligence Model for SMEs Based on Tacit Knowledge

Author

Listed:
  • M. Sadok

    (ISET'COM - Institute of Technology in Communications - Université de Tunis)

  • H. Lesca

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique, UPMF - Université Pierre Mendès France - Grenoble 2)

Abstract

This paper proposes a specific model of business intelligence in relation with SMEs practices, culture and competitive environment. This model is based on the mobilization of corporate tacit knowledge and informal information, aiming at interpreting anticipatory environmental information and assist strategic decision making. An empirical survey assessing the existing business intelligence practices in 20 French SMEs has identified seven necessary acceptance conditions of a business intelligence project as well as a managerial tool allowing tacit knowledge traceability.

Suggested Citation

  • M. Sadok & H. Lesca, 2009. "A Business Intelligence Model for SMEs Based on Tacit Knowledge," Post-Print halshs-00540288, HAL.
    • Handle: RePEc:hal:journl:halshs-00540288
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00540288
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    Citations

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    Cited by:

    1. Hanen Khanchel & Mohamed Afif Lakhoua & Karim Ben Kahla, 2018. "Operation of the Information Monitoring System for the Optimization of the Processing Time and the Dissemination of Financial Data," Business and Management Research, Business and Management Research, Sciedu Press, vol. 7(3), pages 1-9, September.
    2. Placide Poba-Nzaou & Malatsi Galani & Chaima Aloui, 2022. "Business Intelligence Adoption and Implementation Risk in SMEs: Insights From an Empirical Study in Tunisia," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 13(1), pages 1-22, January.
    3. Serghie Dan & Balan Ana Maria, 2010. "Business Intelligence Systems in the business strategy - an approach to the Romanian reality," Studies and Scientific Researches. Economics Edition, "Vasile Alecsandri" University of Bacau, Faculty of Economic Sciences, issue 15.

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