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Les conséquences de la manipulation de la réputation dans les systèmes d'évaluation en ligne : une étude expérimentale

Author

Listed:
  • Marianne Lumeau

    () (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR1 - Université de Rennes 1 - CNRS - Centre National de la Recherche Scientifique)

  • David Masclet

    () (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR1 - Université de Rennes 1 - CNRS - Centre National de la Recherche Scientifique)

  • Thierry Pénard

    () (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR1 - Université de Rennes 1 - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper reports the results of a laboratory experiment that aims at investigating the effect of manipulating reputation in the context of online decentralized feedback systems, such as eBay. Our experimental results indicate that the agents do not hesitate to manipulate their reputation even when it is costly, which influences the decisions of evaluation and has a negative impact on trust and trustworthiness.
(This abstract was borrowed from another version of this item.)

Suggested Citation

  • Marianne Lumeau & David Masclet & Thierry Pénard, 2010. "Les conséquences de la manipulation de la réputation dans les systèmes d'évaluation en ligne : une étude expérimentale," Post-Print halshs-00496442, HAL.
  • Handle: RePEc:hal:journl:halshs-00496442 Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00496442
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    References listed on IDEAS

    as
    1. Polak, J.J., 1991. "The Changing Nature of IMF Conditionality," Princeton Studies in International Economics 184, International Economics Section, Departement of Economics Princeton University,.
    2. Jacques J. Polak, 1991. "The Changing Nature of IMF Conditionality," OECD Development Centre Working Papers 41, OECD Publishing.
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    More about this item

    Keywords

    manipulation; réputation; évaluation en ligne;

    JEL classification:

    • C92 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Group Behavior
    • C72 - Mathematical and Quantitative Methods - - Game Theory and Bargaining Theory - - - Noncooperative Games
    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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