IDEAS home Printed from https://ideas.repec.org/p/hal/journl/halshs-00007696.html
   My bibliography  Save this paper

La diversité des états affectifs dans un point de vente

Author

Listed:
  • Marie-Christine Lichtlé

    (LEG - Laboratoire d'Economie et de Gestion - UB - Université de Bourgogne - CNRS - Centre National de la Recherche Scientifique)

  • V. Plichon

Abstract

Les stimuli sensoriels liés à l'atmosphère du point de vente peuvent affecter le comportement du consommateur. Certains distributeurs cherchent ainsi à valoriser l'expérience vécue par le chaland, en lui faisant éprouver différentes sensations. Toutefois, la diversité des réactions affectives pouvant être créées dans un environnement commercial n'a pas encore été mise en évidence. C'est l'objet de cette étude : elle montre que les états affectifs peuvent être représentés par six dimensions et sont d'intensité variable ; en outre, il est possible de caractériser certaines enseignes de la distribution par le type et l'intensité des réactions affectives ressenties.

Suggested Citation

  • Marie-Christine Lichtlé & V. Plichon, 2005. "La diversité des états affectifs dans un point de vente," Post-Print halshs-00007696, HAL.
    • Handle: RePEc:hal:journl:halshs-00007696
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Demoulin, Nathalie T.M., 2011. "Music congruency in a service setting: The mediating role of emotional and cognitive responses," Journal of Retailing and Consumer Services, Elsevier, vol. 18(1), pages 10-18.

    More about this item

    Keywords

    comportement du consommateur; distribution;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:halshs-00007696. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.