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Improving SMEs performance through supply chain flexibility and market agility: IT orchestration perspective

Author

Listed:
  • Smail Benzidia

    (CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine)

  • Naouel Makaoui

    (ICD International Business School Paris)

Abstract

In a context of competitive pressure and uncertain socioeconomic change, this research examines a key component of successful business performance: the capacity to orchestrate information technologies (IT) resources. The study also explores the effect of supply chain flexibility and market agility and their role in SME performance, including responsiveness to customer needs and the speed of new product launches. Lastly, this study focuses on e-procurement application development given the strategic position of purchasing activity in companies. The conceptual framework is tested using data gathered from 126 French SMEs. Drawing upon resource orchestration theory, the empirical results provide useful guidelines for SMEs that wish to invest in e-procurement tools to enhance competitiveness and performance.

Suggested Citation

  • Smail Benzidia & Naouel Makaoui, 2020. "Improving SMEs performance through supply chain flexibility and market agility: IT orchestration perspective," Post-Print hal-03029925, HAL.
    • Handle: RePEc:hal:journl:hal-03029925
    DOI: 10.1080/16258312.2020.1801108
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    Citations

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    Cited by:

    1. Troise, Ciro & Corvello, Vincenzo & Ghobadian, Abby & O'Regan, Nicholas, 2022. "How can SMEs successfully navigate VUCA environment: The role of agility in the digital transformation era," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    2. Ruiqi Song & Lingduan Xiang, 2023. "Driving New Venture Sustainability: A Study Based on Configuration Theory and Resource Orchestration Theory," Sustainability, MDPI, vol. 15(10), pages 1-18, May.
    3. Mohammed Awad Alshahrani & Mohammad Asif Salam, 2022. "The Role of Supply Chain Resilience on SMEs’ Performance: The Case of an Emerging Economy," Logistics, MDPI, vol. 6(3), pages 1-20, July.
    4. Sultana, Saida & Akter, Shahriar & Kyriazis, Elias, 2022. "How data-driven innovation capability is shaping the future of market agility and competitive performance?," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    5. Benzidia, Smaïl & Makaoui, Naouel & Subramanian, Nachiappan, 2021. "Impact of ambidexterity of blockchain technology and social factors on new product development: A supply chain and Industry 4.0 perspective," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    6. Xhelil Bekteshi & Sevdie Alshiqi & Arbana Sahiti Ramushi, 2021. "The Impact Of Corporate Social Responsibility And Working Capital Management On Smes Performance During A Pandemic," Baltic Journal of Economic Studies, Publishing house "Baltija Publishing", vol. 7(5).
    7. Arsalan Zahid Piprani & Noor Ismawati Jaafar & Suhana Mohezar Ali & Muhammad Shujaat Mubarik & Muhammad Shahbaz, 2022. "Multi-dimensional supply chain flexibility and supply chain resilience: the role of supply chain risks exposure," Operations Management Research, Springer, vol. 15(1), pages 307-325, June.
    8. Junia A. Purwandani & Gilbert Michaud, 2021. "What are the drivers and barriers for green business practice adoption for SMEs?," Environment Systems and Decisions, Springer, vol. 41(4), pages 577-593, December.

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