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Organizational Ambidexterity in Tourism Research: A Systematic Review

Author

Listed:
  • Tan Vo-Thanh

    (Excelia Group | La Rochelle Business School, CeRIIM - Excelia Group | La Rochelle Business School, CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers - UP - Université de Poitiers = University of Poitiers - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

  • Hugues Seraphin

    (University of Winchester)

  • Fevzi Okumus

    (UCF - University of Central Florida [Orlando])

  • Mehmet Ali Koseoglu

    (POLYU - The Hong Kong Polytechnic University [Hong Kong])

Abstract

The ambidexterity concept is largely used in the strategic management field. However, little is known about its use in travel, tourism, hospitality, leisure, and event research. This study offers not only the first comprehensive analysis of the use of this concept but also a rationale for why it should be more widely used in travel, tourism, hospitality, leisure, and event research. The results show that (1) ambidexterity is scarcely used by researchers, (2) most papers are based on empirical data, and (3) all empirical studies were done either in Europe or in Asia. Moreover, scholars have focused on three main outcomes: sustainability, human resources performance, and market performance. This review allowed us to advance suggestions for practice and future research.

Suggested Citation

  • Tan Vo-Thanh & Hugues Seraphin & Fevzi Okumus & Mehmet Ali Koseoglu, 2020. "Organizational Ambidexterity in Tourism Research: A Systematic Review," Post-Print hal-02545125, HAL.
    • Handle: RePEc:hal:journl:hal-02545125
    DOI: 10.3727/108354220X15758301241701
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    Cited by:

    1. Vo-Thanh, Tan & Zaman, Mustafeed & Hasan, Rajibul & Rather, Raouf Ahmad & Lombardi, Rosa & Secundo, Giustina, 2021. "How a mobile app can become a catalyst for sustainable social business: The case of Too Good To Go," Technological Forecasting and Social Change, Elsevier, vol. 171(C).

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