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Co-construction de l’expérience touristique Les stratégies des touristes en stations de sport d’hiver

Author

Listed:
  • Dominique Kreziak

    (IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

  • Isabelle Frochot

    (IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

Abstract

Using the framework of the consumer agency approach, this paper aims at analysing the active role played by tourists in co-constructing their tourism experience. Results of a qualitative study on one hundred tourists in winter ski re- sorts in the French Alps reveal that tourists use agency at various levels. They include the resources provided by the producers in the pursuit of their personal identity and com- munal projects. They develop different strategies in order to achieve goals that they have themselves set, thus actively co-producing their tourism experience. Those results bring some interesting information to guide managerial strategies of tourism actors.

Suggested Citation

  • Dominique Kreziak & Isabelle Frochot, 2011. "Co-construction de l’expérience touristique Les stratégies des touristes en stations de sport d’hiver," Post-Print hal-02436783, HAL.
    • Handle: RePEc:hal:journl:hal-02436783
    as

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    Citations

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    Cited by:

    1. Amélie Fiorello & Damien Bo, 2015. "Valeurs de consommation dans l’écotourisme communautaire. Une approche par les récits de voyage," Revue française de gestion, Lavoisier, vol. 0(4), pages 33-52.
    2. Laurence Graillot, 2021. "Main well-being factors in tourism context : an application to active sport tourism [Principaux facteurs du bien-être dans le domaine du tourisme : Une application au cas du tourisme sportif actif]," Post-Print hal-03457468, HAL.
    3. Campos, Ana Cláudia & Mendes, Julio & Valle, Patrícia Oom do & Scott, Noel, 2017. "Co-creating animal-based tourist experiences: Attention, involvement and memorability," Tourism Management, Elsevier, vol. 63(C), pages 100-114.

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