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Design Approaches in the Public Sector: Problematizations, Actors and Transformations in the French Administration

Author

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  • Jean-Marc Weller

    (LISIS - Laboratoire Interdisciplinaire Sciences, Innovations, Sociétés - INRA - Institut National de la Recherche Agronomique - UPEM - Université Paris-Est Marne-la-Vallée - ESIEE Paris - CNRS - Centre National de la Recherche Scientifique)

  • Frédérique Pallez

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Emmanuel Coblence

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

Abstract

Over the past decade, French public services have introduced innovative approaches of a new kind, formally breaking with the bureaucratic engineering of the administration. These initiatives seem to be heterogeneous and diverse, but they adopt approaches sharing a similar family resemblance, inspired in a large extent by the principles of design — or " user-oriented design " — in the making of public policy. In schools, hospitals, social services or public authorities, local experimentations and research-action programs have been developed: residencies with multidisciplinary teams of professionals and stakeholders in total immersion with a public facility, prototyping tests for new innovation methods on a specific topic, ground-level actions, do-it-yourself projects, etc.

Suggested Citation

  • Jean-Marc Weller & Frédérique Pallez & Emmanuel Coblence, 2017. "Design Approaches in the Public Sector: Problematizations, Actors and Transformations in the French Administration," Post-Print hal-01787038, HAL.
    • Handle: RePEc:hal:journl:hal-01787038
    Note: View the original document on HAL open archive server: https://hal.science/hal-01787038
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