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Impact of object manipulation, customization and social loafing on competencies management in 3D Virtual Worlds

Author

Listed:
  • Ikram Bououd

    (ISGGB - Institut Supérieur de Gestion de Gabès (Université de Gabès))

  • Sana Rouis Skandrani

    (ETS - Department of Business Administration, Technology and Social Science (Luleå University of Technology))

  • Imed Boughzala

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

  • Mohamed Makhlouf

    (Kedge BS - Kedge Business School)

Abstract

3D Virtual Worlds (VW) are rich and promising collaboration tools limitedly introduced to support competence management, yet, extensively used to enhance knowledge sharing (KS) and support knowledge application (KA). Nevertheless, KS and KA represent a challenging medium to leverage individual as well as organization's competencies. Characterized by a realistic visual dimension in representing work environment and a growing capacity of simulation, 3D platforms facilitate and value competence formation. Present study analyzes role of 3D VW technology unique characteristics (i.e. object manipulation and avatar and 3D environment customization) and specific personal character social loafing, on competencies acquisition. Individual performance and organizational performance were measured to assess individual and organizational competences. Answers from 144 users of 3D VWs were analyzed. Results show that social loafing has significant negative effect on knowledge sharing. Customization and object manipulation have significant, yet small moderating effect on 3D VW technology use and knowledge sharing. KS subsequent effect on KA, individual and organizational competencies are significant. Limitations and new research directions are presented.

Suggested Citation

  • Ikram Bououd & Sana Rouis Skandrani & Imed Boughzala & Mohamed Makhlouf, 2016. "Impact of object manipulation, customization and social loafing on competencies management in 3D Virtual Worlds," Post-Print hal-01404392, HAL.
    • Handle: RePEc:hal:journl:hal-01404392
    DOI: 10.1007/s10796-016-9655-9
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    Citations

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    Cited by:

    1. José Braga Vasconcelos & Chris Kimble & Álvaro Rocha, 2016. "A special issue on knowledge and competence management: Developing Enterprise solutions," Information Systems Frontiers, Springer, vol. 18(6), pages 1035-1039, December.
    2. Ioannis Krasonikolakis & Adam Vrechopoulos & Sergios Dimitriadis & Nancy Pouloudi, 2021. "User perceptions of 3D online store designs: an experimental investigation," Information Systems and e-Business Management, Springer, vol. 19(4), pages 1321-1354, December.
    3. Yulei Gavin Zhang & Mandy Yan Dang & Hsinchun Chen, 2020. "An Explorative Study on the Virtual World: Investigating the Avatar Gender and Avatar Age Differences in their Social Interactions for Help-Seeking," Information Systems Frontiers, Springer, vol. 22(4), pages 911-925, August.
    4. Victor Chang, 2020. "Presenting Cloud Business Performance for Manufacturing Organizations," Information Systems Frontiers, Springer, vol. 22(1), pages 59-75, February.

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