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When the management of nurse absenteeism becomes a cause of absenteeism: a study based on a comparison of two health care facilities

Author

Listed:
  • Sébastien Damart

    (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université, DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Frédéric Kletz

    (Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres)

Abstract

Aim – The study aims to explore perceptions of the causes of nurse absenteeism. Background – Nurse absenteeism is rising in many countries. However, there is little evidence as to how strategies adopted in order to cushion the effects of absenteeism on workload influence absenteeism itself. Method – The study used a ‘qualitative' method based on cognitive mapping techniques in order to represent perceptions about absenteeism graphically. The study was conducted in two health-care facilities with a sample of 55 interviewees. Results – Absenteeism is due in part to strategies adopted in order to cushion the effects of absenteeism on organisations. Furthermore, the strategies are self-legitimising. The more they are used, the more they are regarded as normal and useful. Conclusions – A plan to reduce absenteeism among nurses must explicitly take into account the strategies used to cushion its impact. Implications for nursing management – To cushion the effects of absenteeism among caregivers, managers must make trade-offs that take into account, for example, the workload or disruption linked to the substitution of personnel.

Suggested Citation

  • Sébastien Damart & Frédéric Kletz, 2016. "When the management of nurse absenteeism becomes a cause of absenteeism: a study based on a comparison of two health care facilities," Post-Print hal-01277576, HAL.
    • Handle: RePEc:hal:journl:hal-01277576
    DOI: 10.1111/jonm.12262
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    Cited by:

    1. Philippe Askenazy & Damien Cartron, 2020. "When Preventing Absenteeism Fuels Long‐Sickness Leave: The Case of a Leading Operator for Local Transport Services," British Journal of Industrial Relations, London School of Economics, vol. 58(1), pages 199-223, March.

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