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The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys

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  • Jäckle, Annette
  • Lynn, Peter
  • Sinibaldi, Jennifer
  • Tipping, Sarah

Abstract

This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers‟ behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.

Suggested Citation

  • Jäckle, Annette & Lynn, Peter & Sinibaldi, Jennifer & Tipping, Sarah, 2011. "The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys," ISER Working Paper Series 2011-14, Institute for Social and Economic Research.
  • Handle: RePEc:ese:iserwp:2011-14
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    File URL: https://www.iser.essex.ac.uk/research/publications/working-papers/iser/2011-14.pdf
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    Cited by:

    1. Sala, Emanuela & Burton, Jonathan & Knies, Gundi, 2010. "Correlates of obtaining informed consent to data linkage: respondent, interview and interviewer characteristics," ISER Working Paper Series 2010-28, Institute for Social and Economic Research.

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