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Functioning Model Of Human Resource Management On The Example Of Hotel „Holiday Inn“ In Belgrade

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  • Dunja Demirovic, Marija Desivojevic, Radovan Pejanovic

    (University of Novi Sad, Faculty of Sciences, Novi Sad, University of Novi Sad, Faculty of Agriculture, Novi Sad)

Abstract

Human resources with their knowledge and competencies have become the main drivers of economic development, and increasing productivity, as the basis for the success of the organization, is based on human capital. Modern organizations have realized that only satisfied employees mean satisfied end-users, so they understood care about the employees as a necessary part of management. The paper analyzes, on the example of the hotel “Holiday Inn” in Belgrade, the connection between caring for employees and the degree of success of the organization, measured also by the number of loyal and new guests. The ways in which the company invests in its employees, and how they take care of the overall satisfaction of employees and their motivation, will depend the satisfaction of the guests, and the survival of organizations in the market.

Suggested Citation

  • Dunja Demirovic, Marija Desivojevic, Radovan Pejanovic, 2015. "Functioning Model Of Human Resource Management On The Example Of Hotel „Holiday Inn“ In Belgrade," Ekonomika, Journal for Economic Theory and Practice and Social Issues 2014-04, „Ekonomika“ Society of Economists, Niš (Serbia).
    • Handle: RePEc:esb:casctr:2014-120
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    More about this item

    Keywords

    Human Resource Management; Hotel Holiday Inn; Belgrade; Serbia;
    All these keywords.

    JEL classification:

    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence

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