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Large Language Models Augment or Substitute Human Experts in Idea Screening

Author

Listed:
  • Yang, Cathy L

    (HEC Paris - Department of Information Systems and Operations Management)

  • Borah, Abhishek

    (INSEAD)

  • Rhodes, Brendon

    (INSEAD)

  • Kireyev, Pavel

    (London School of Economics)

Abstract

Firms that use crowdsourcing to gather advertising and product ideas often rely on internal experts to manually screen thousands of submissions, a costly and time-consuming process. Internal experts rate thousands of ideas to identify a small set of promising ones that are then submitted for additional review. We evaluate how large language models (LLMs), when combined with a machine learning model trained on historical expert ratings and final client selections, can improve the efficiency of this screening. Using data from a platform that engaged experts to evaluate 74,436 ideas across 153 contests for major advertisers, we show that evaluation effort can be reduced by 28.4% compared to the status quo. Of this reduction, 3.8% is directly attributable to the LLM output, while the remainder comes from better weighting expert scores to align with sponsor preferences. Notably, incorporating LLMs could make 5 out of 10 experts redundant, compared to 3 with machine learning alone. Importantly, the experts whose judgments are most replicable by the LLM are not necessarily the poorest performers. These findings offer a practical framework for integrating LLMs into idea screening pipelines and underscore their potential to streamline expert evaluation while maintaining alignment with client goals.

Suggested Citation

  • Yang, Cathy L & Borah, Abhishek & Rhodes, Brendon & Kireyev, Pavel, 2025. "Large Language Models Augment or Substitute Human Experts in Idea Screening," HEC Research Papers Series 1597, HEC Paris, revised 21 Oct 2025.
  • Handle: RePEc:ebg:heccah:1597
    DOI: 10.2139/ssrn.5634331
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    JEL classification:

    • C55 - Mathematical and Quantitative Methods - - Econometric Modeling - - - Large Data Sets: Modeling and Analysis
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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