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Evaluación de los costos de implementación del software en una organización

Author

Listed:
  • Juan Carlos Tarapuez Roa

    ()

  • David Camilo Sánchez Zambrano

Abstract

Este documento es el resultado de una labor investigativa desarrollada dentro del conjunto de las dinámicas de trabajo de la Unidad de Informática de la Facultad de Ciencias Económicas (UIFCE) que busca establecer los procesos de implementación de software en las organizaciones, el documento abarca un análisis alrededor de los costos.Los costos de implementación y uso de software son modelados aquí con el concepto de Costo Total de Propiedad y luego reducidos en cuatro componentes fundamentales, costos de aprendizaje y capacitación, costos de licenciamiento del software, costos de hardware y costos de mantenimiento.Se realiza una conceptualización y caracterización de cada uno de estos componentes a nivel organizacional y se propone una metodología para su cálculo. Finalmente se realiza un breve acercamiento de las técnicas propuestas en la FCE-UNAL(1).Palabras Clave: Costo Total de Propiedad, Costos de Software, Costos de Licenciamiento de Software, Costos de Aprendizaje y Capacitación.

Suggested Citation

  • Juan Carlos Tarapuez Roa & David Camilo Sánchez Zambrano, 2011. "Evaluación de los costos de implementación del software en una organización," ECONOGRAFOS - ESCUELA DE ECONOMÍA 009932, UN - RCE - CID.
  • Handle: RePEc:col:000176:009932
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    File URL: http://www.fce.unal.edu.co/publicaciones/index.php?option=com_content&view=article&id=63:14-evaluacion-de-los-costos-de-implementacion-del-software-en-una-organizacion&catid=44:econografos-escuela-de-economia
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    More about this item

    Keywords

    Total Cost Ownership; Software Cost Licensing; learning cost; training costs.;

    JEL classification:

    • C80 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - General
    • L17 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Open Source Products and Markets
    • G39 - Financial Economics - - Corporate Finance and Governance - - - Other

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