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The level of digitalization of Italy's local administrations: north-south differences

Author

Listed:
  • Walter Giuzio

    (Bank of Italy)

  • Marco Corradetti

    (Bank of Italy)

Abstract

The paper examines indicators of the level of digitalization of local administrations in Italy, identifying differences between the South and the rest of the country. In particular, the paper analyses the following elements: ability to provide online services, basic IT infrastructure, integration of available technologies, governance of innovation processes, and training activities. Italy ranks 18th among 28 European countries for digital public services availability. Only one in three administrations are able to provide services to citizens and businesses through their websites. The South has basic IT infrastructure and systems integration in line with the Centre-North, but scores lower in the provision of online services, governance of innovation and training activities.

Suggested Citation

  • Walter Giuzio & Marco Corradetti, 2022. "The level of digitalization of Italy's local administrations: north-south differences," Questioni di Economia e Finanza (Occasional Papers) 680, Bank of Italy, Economic Research and International Relations Area.
    • Handle: RePEc:bdi:opques:qef_680_22
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    File URL: https://www.bancaditalia.it/pubblicazioni/qef/2022-0680/QEF_680_22.pdf
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    More about this item

    Keywords

    e-government; online services; digitalization; governance; public administration.;
    All these keywords.

    JEL classification:

    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy

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