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Feasibility study on augmented supplier audit

In: Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 31

Author

Listed:
  • Obmann, Gottfried
  • Stradner, Sascha

Abstract

Purpose: Conventional supplier audits are outdated as traditional instruments in supplier management. At least since travel and contact restrictions were imposed due to Covid-19, digital instruments must be used for remote supplier audits. Augmented Reality (AR) technology supports international supply management to work more efficiently and sustainably. Methodology: For this purpose, the feasibility of Augmented Supplier Audit in Industry applications will be analyzed based on a literature review and use case research. The focus is on hardware/software, legal/normative specifications as well as procedural feasibility. First research findings are pictured in a use case and described in this paper. Findings: The study shows the high potential of Augmented Supplier Audit as a standardized instrument in industry. Nevertheless, there are barriers to consider. Beside the lack of appropriate software applications to execute a fully integrated Augmented Supplier Audit, data security and the provision of hardware at supplier side has to be defined. Originality: Current research activities on technology-supported supplier audit are primarily limited on video conferences, the prevalence of remote audits in practice is marginal. However, since the beginning of the corona pandemic, (re)-certification audits are either postponed or allowed to be held remotely, whereby first practical experience could be generated.

Suggested Citation

  • Obmann, Gottfried & Stradner, Sascha, 2021. "Feasibility study on augmented supplier audit," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 825-851, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    • Handle: RePEc:zbw:hiclch:249639
    DOI: 10.15480/882.3982
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    References listed on IDEAS

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    1. Chung, Jaewoo & Pagnini, Francesco & Langer, Ellen, 2016. "Mindful navigation for pedestrians: Improving engagement with augmented reality," Technology in Society, Elsevier, vol. 45(C), pages 29-33.
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