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Use of Self-service Technology in Supermarkets: Case Study of a Supermarket and Consumer Responses

In: Lifting Productivity in Singapore’s Retail and Food Services Sectors The Role of Technology, Manpower and Marketing

Author

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  • Mun Heng TOH

Abstract

The following sections are included:IntroductionSST in the Supermarket IndustryResearch MethodologySurvey FindingsNTUC FairPriceRecommendationsConclusion

Suggested Citation

  • Mun Heng TOH, 2018. "Use of Self-service Technology in Supermarkets: Case Study of a Supermarket and Consumer Responses," World Scientific Book Chapters, in: Lifting Productivity in Singapore’s Retail and Food Services Sectors The Role of Technology, Manpower and Marketing, chapter 2, pages 51-73, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789813228320_0002
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    More about this item

    Keywords

    Productivity; Technology; Manpower; Marketing; RFID; Job Redesign; 3D Printing; Singapore;
    All these keywords.

    JEL classification:

    • C44 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Operations Research; Statistical Decision Theory

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