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Collaborative Online International Learning as a Knowledge Management Strategy: An Experience Report on a Case Between Brazil and Peru

In: Knowledge Management and Leadership in the AI Era Harnessing Technology for Innovative Organizations

Author

Listed:
  • Kelly Cristina Benetti Tonani Tosta
  • Marcos Baptista Lopez Dalmau
  • Paloma Martinez-Hague
  • Gonzalo Rafael Merino Braga
  • Monica Scoz Mendes

Abstract

This chapter investigates the potential of Collaborative Online International Learning (COIL) as a tool for co-creation and knowledge management in higher education. Grounded in action research, the study involved Brazilian and Peruvian management students and faculty in a cross-border academic collaboration. Through action research and mixed student teams, participants explored real-world challenges, such as employer branding in small and medium-sized companies (SMCs). The initiative fostered intercultural competence, collaborative knowledge creation, and professional skills development, despite logistical and institutional challenges related to language, time zones, and academic alignment. The experience demonstrated COIL’s potential as a cost-effective and adaptable internationalization strategy in Latin American higher education. Results indicate that COIL enhances intercultural competence, fosters collaborative knowledge production, and offers a cost-effective alternative to traditional internationalization models. The experience also demonstrated COIL’s adaptability for undergraduate research and its capacity to strengthen regional academic integration in Latin America.

Suggested Citation

  • Kelly Cristina Benetti Tonani Tosta & Marcos Baptista Lopez Dalmau & Paloma Martinez-Hague & Gonzalo Rafael Merino Braga & Monica Scoz Mendes, 2026. "Collaborative Online International Learning as a Knowledge Management Strategy: An Experience Report on a Case Between Brazil and Peru," World Scientific Book Chapters, in: Tereza Raquel Merlo & Patrícia de Sá Freire (ed.), Knowledge Management and Leadership in the AI Era Harnessing Technology for Innovative Organizations, chapter 9, pages 187-204, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9781800617414_0009
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    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production

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