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E-Services Governance in Public and Private Sectors: A Destination Management Organization Perspective

In: Information Technology and Innovation Trends in Organizations

Author

Listed:
  • F. M. Go

    (Erasmus University)

  • M. Trunfio

    (University of Naples “Parthenope”)

Abstract

In today’s “wired world” the public sector and private sectors face competing pressures of price rises and scarcity of “territory”. So far, the public and private sector knowledge domains have large developed separately. A destination Management Organization perspective can accommodate the production facilities and e-services governance to represent the interests of both the public and private sectors. The notion of short-term lets of the territory must be assessed against perceived outside threats, such as food scarcity, that require self-sufficiency to protect the long-term interests of both the public and private sector stakeholders’. This paper develops an e-services “interactive” governance model to bridge gaps by trustworthy relations in the context of decision making by network stakeholders. Subsequently, it applies this model to the Trentino case study for examining conceptual constructs based on embedded governance as a vehicle to balance heritage and innovation and knowledge dissemination. It concludes by summarizing the advantages and disadvantages of sharing information within a destination management organization context amongst the public and private sectors as a step towards “reclaiming the narrative of the commons”.

Suggested Citation

  • F. M. Go & M. Trunfio, 2011. "E-Services Governance in Public and Private Sectors: A Destination Management Organization Perspective," Springer Books, in: Alessandro D'Atri & Maria Ferrara & Joey F. George & Paolo Spagnoletti (ed.), Information Technology and Innovation Trends in Organizations, pages 11-19, Springer.
  • Handle: RePEc:spr:sprchp:978-3-7908-2632-6_2
    DOI: 10.1007/978-3-7908-2632-6_2
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    Cited by:

    1. Nadzeya Kalbaska & Tomasz Janowski & Elsa Estevez & Lorenzo Cantoni, 2017. "When digital government matters for tourism: a stakeholder analysis," Information Technology & Tourism, Springer, vol. 17(3), pages 315-333, September.

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