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Reshaping eGovernment Through Institutional Agents

In: Management of the Interconnected World

Author

Listed:
  • Maddalena Sorrentino

    (Università degli studi di Milano)

  • Luca Solari

    (Università degli studi di Milano)

Abstract

The eGovernment stage is being populated by a cast of intermediary actors from both the private and the not-for-profit sectors, as a result of the multichannel strategies with which many countries are seeking to give new impulse to their eGovernment plans. This paper claims that a fuller understanding of these players’ role is crucial in developing socially-aware eGovernment policies and suggests the usefulness of adopting an institutional perspective to place the intermediaries in an adequate frame of reference. In particular, it suggests that it might be fruitful to slot the intermediaries into the “institutional agent” category. Some implications ensuing from this study are proposed and discussed.

Suggested Citation

  • Maddalena Sorrentino & Luca Solari, 2010. "Reshaping eGovernment Through Institutional Agents," Springer Books, in: Alessandro D'Atri & Marco De Marco & Alessio Maria Braccini & Francesca Cabiddu (ed.), Management of the Interconnected World, pages 61-68, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2404-9_8
    DOI: 10.1007/978-3-7908-2404-9_8
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