IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-642-41479-4_22.html
   My bibliography  Save this book chapter

User-Centered Radical Innovation at Telekom Innovation Laboratories: Tools and Methods to Generate New Propositions for Mobile Payment

In: Strategy and Communication for Innovation

Author

Listed:
  • Fee Steinhoff

    (Telekom Innovation Laboratories)

  • Henning Breuer

    (UX Berlin)

Abstract

Radical innovation may root its basic ideas in user values of unforeseen futures. Still, pursuing great opportunities with high risks creates new management challenges. Involving valuable sources of knowledge from the early phases of innovation projects into engaging interactions is a critical success factor for innovation strategy. The chapter describes and reinterprets the concept of user-centered radical innovation and how it is applied within the open innovation approach of Telekom Innovation Laboratories—the corporate research and innovation centre of Deutsche Telekom. The approach is based on tools tailored to three innovation phases: initiation, value proposition and market driving. An initiation project combining scenario analysis with futures workshops demonstrates methods to explore and ideas to address new solution beyond the beaten tracks in the design space of mobile payment.

Suggested Citation

  • Fee Steinhoff & Henning Breuer, 2013. "User-Centered Radical Innovation at Telekom Innovation Laboratories: Tools and Methods to Generate New Propositions for Mobile Payment," Springer Books, in: Nicole Pfeffermann & Tim Minshall & Letizia Mortara (ed.), Strategy and Communication for Innovation, edition 2, chapter 0, pages 381-395, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-41479-4_22
    DOI: 10.1007/978-3-642-41479-4_22
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-642-41479-4_22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.