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The Importance of Web 2.0 to the 50-Plus

In: The Silver Market Phenomenon

Author

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  • D. Stroud

    (20plus30 consulting)

Abstract

What is the importance of Web 2.0 for older people? This paper answers this question and provides suggestions for how organizations can use Web 2.0 to improve their online interactions with the older market. The chapter analyses the differences between the historical way that Web sites have been created and used and the opportunities and dangers of using Web 2.0 technologies. Social networking and Web video are the two best known applications of Web 2.0 and are discussed in detail. The author shows that whilst both these applications are associated with young people they are intrinsically “age-neutral” and are equally appropriate to older Web users. The chapter describes how social networking and Web video are likely to develop and the resulting implications upon the channel strategy of organizations targeting the older Web user.

Suggested Citation

  • D. Stroud, 2008. "The Importance of Web 2.0 to the 50-Plus," Springer Books, in: Florian Kohlbacher & Cornelius Herstatt (ed.), The Silver Market Phenomenon, chapter 20, pages 293-305, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-75331-5_20
    DOI: 10.1007/978-3-540-75331-5_20
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