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Post-heroic Leadership for the Innovation Process in Digitized Workplaces

In: Humanizing the Digital Workspace

Author

Listed:
  • Bojana Markovska Klepec

    (University of Ljubljana and BI Norwegian Business School)

  • Miha Škerlavaj

    (University of Ljubljana and BI Norwegian Business School)

Abstract

The role of leadership is critical at every stage of the innovation process, having a profound impact from the genesis of ideas to their promotion and ultimate implementation. Exploring leadership dynamics in the context of digitized workplaces is a new area of research. This chapter focuses on the importance of the post-heroic leadership style with its building blocks—shared and servant leadership—as a supporting mechanism for the innovation process in digitized workplaces, particularly in three contexts: remote, hybrid, and on-site workplaces. To empirically validate the conceptual model of post-heroic leadership in the digitized workplace and its impact on the different phases of the innovation process (idea generation, idea championing, and idea implementation), we have conducted a qualitative field study. We have interviewed 14 leaders from the service sector, working in different office contexts: remote, hybrid, and on-site, and analyzed how their post-heroic leadership influences innovation outcomes in different innovation phases. Our findings show that post-heroic leadership exhibits promising effectiveness in digitized workplaces, leading to beneficial outcomes.

Suggested Citation

  • Bojana Markovska Klepec & Miha Škerlavaj, 2025. "Post-heroic Leadership for the Innovation Process in Digitized Workplaces," Springer Books, in: Marko Orel & Matej Černe & Sut I Wong (ed.), Humanizing the Digital Workspace, chapter 0, pages 283-314, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-76902-3_12
    DOI: 10.1007/978-3-031-76902-3_12
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