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Ta’awun and Human Resource Practices as SMEs’ Marketing Agility Enablers

In: Research on Islamic Business Concepts

Author

Listed:
  • Sulhaini

    (University of Mataram)

  • Baiq Handayani Rinuastuti

    (University of Mataram)

  • Siti Nurmayanti

    (University of Mataram)

Abstract

Marketing agility has increasingly held scholars and managers’ attention, especially during the pandemic, however understanding of the capability is still far from adequate. The study therefore aims at examining a complex model ranging from external and internal enablers of marketing agility, digital marketing adoption and firm survival. The external enabler is ta'awun (an Islamic, spiritually motivated cooperation) while human resource practices as the internal enabler. The data was collected in Indonesia, which is a developing country with the largest Muslim population in the world. The sampling was purposive and door-to-door approaches were made. The result suggests that ta'awun and human resource practices are powerful enablers, although ta'awun does not directly affect digital marketing usage but rather achieves this through its effect on marketing agility. Human resource practices are the internal enabler that plays a great role in marketing agility and digital marketing adoption. SMEs rely more on the internal enabler for their survival.

Suggested Citation

  • Sulhaini & Baiq Handayani Rinuastuti & Siti Nurmayanti, 2023. "Ta’awun and Human Resource Practices as SMEs’ Marketing Agility Enablers," Springer Proceedings in Business and Economics, in: Veland Ramadani & Baker Alserhan & Léo-Paul Dana & Jusuf Zeqiri & Hasan Terzi & Mehmet Bayirli (ed.), Research on Islamic Business Concepts, chapter 0, pages 283-299, Springer.
  • Handle: RePEc:spr:prbchp:978-981-99-5118-5_17
    DOI: 10.1007/978-981-99-5118-5_17
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