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We Feel Lonely, and in This, We Are Connected: Workplace Loneliness and Organizational Citizenship Behavior

In: Digital Economy Post COVID-19 Era

Author

Listed:
  • Vaishali Jadon

    (Institute of Management Technology)

  • Abhijeet Tewary

    (Institute of Management Technology)

Abstract

Workplace loneliness has an unpleasant influence on the workforce and organizations. Even though it is a persistent problem, it needs more consideration in organization studies. In this study, we address this gap from the lens of social exchange theory. We examined how workplace loneliness is associated with organizational citizenship behavior. We also examine how affective organizational commitment mediates the relationship between workplace loneliness and the organizational citizenship behavior of an employee. The study provides valuable recommendations for organizations and managers to lower the perceived feeling of workplace loneliness.

Suggested Citation

  • Vaishali Jadon & Abhijeet Tewary, 2023. "We Feel Lonely, and in This, We Are Connected: Workplace Loneliness and Organizational Citizenship Behavior," Springer Proceedings in Business and Economics, in: Prashant Mishra & Ashu Sharma & Sayantan Khanra & Sumit K. Kundu & Sushanta Kumar Mishra (ed.), Digital Economy Post COVID-19 Era, chapter 0, pages 747-759, Springer.
    • Handle: RePEc:spr:prbchp:978-981-99-0197-5_47
    DOI: 10.1007/978-981-99-0197-5_47
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