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Achieving Business Agility Through Service-Oriented Architecture in Recovering Markets

In: Managing in Recovering Markets

Author

Listed:
  • Sangeeta Shah Bharadwaj

    (Management Development Institute)

  • Sumedha Chauhan

    (Management Development Institute)

  • Aparna Raman

    (Management Development Institute)

Abstract

Organizations in recovering markets are struggling to sustain and grow. These markets are characterized by turbulence in terms of market volatility and uncertainties. Over the years, there has been a greater need of alignment of IT strategies with business strategies. However, business leaders have always been skeptical towards IT spending because of the perceived gap between business needs and IT. The changing landscape of IT through emerging technologies such as cloud computing and service-oriented architecture is addressing the gap by providing flexibility, agility, and scalability. This research paper addresses the role of service-oriented architecture (SOA) in achieving business agility in organizations. The existing enterprise systems such as ERP, CRM, SCM, etc. are making organizations very efficient, but end-to-end value chain agility is not achieved through these hardwired independent enterprise systems (Alter, Defining information systems as work systems: implications for the IS field. Eur J Inf Syst 17(5):448–469, 2008). SOA addresses this gap by identifying the business services needs and then delivering it. SOA integrates the heterogeneous IT applications that may exist in organizations. In recovering markets, competiveness is achieved by using the technology efficiently and effectively. In this research paper, a conceptual model has been designed to address the business value chain agility through SOA.

Suggested Citation

  • Sangeeta Shah Bharadwaj & Sumedha Chauhan & Aparna Raman, 2015. "Achieving Business Agility Through Service-Oriented Architecture in Recovering Markets," Springer Proceedings in Business and Economics, in: S. Chatterjee & N.P. Singh & D.P. Goyal & Narain Gupta (ed.), Managing in Recovering Markets, edition 127, chapter 0, pages 15-26, Springer.
    • Handle: RePEc:spr:prbchp:978-81-322-1979-8_2
    DOI: 10.1007/978-81-322-1979-8_2
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