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Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization

In: Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy

Author

Listed:
  • Dian Indrayani Jambari

    (Universiti Kebangsaan Malaysia)

  • Siti Suhaila Abdul Hamid

    (Kolej Yayasan Pendidikan Cheras)

Abstract

The articulation of business-IT strategic alignment includes its representation as strategic knowledge for organization to shape the best strategic plan. Although the complexity affects generally any organization, special concern is paramount on the business-IT strategic alignment in public service organization as efficiency of its business is fundamental to serve the best to the public. The efficiency is achievable through a well-aligned IT to business strategy. Hence, this study investigates the articulation of the alignment patterns through mapping the business-aligned IT according to public service organization’s strategic domains. The motivation is to identify and analyze the business-IT strategic alignment patterns as a significant factor to support strategic alignment evaluation. The alignment perspective patterns are mapped on a matrix developed from concepts in strategic alignment model. The established perspective patterns are valuable as an influential aspect in the re-strategy effort to increase the effectiveness of the public service performance.

Suggested Citation

  • Dian Indrayani Jambari & Siti Suhaila Abdul Hamid, 2017. "Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization," Springer Proceedings in Business and Economics, in: Rachid Benlamri & Michael Sparer (ed.), Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy, chapter 0, pages 101-109, Springer.
    • Handle: RePEc:spr:prbchp:978-3-319-43434-6_9
    DOI: 10.1007/978-3-319-43434-6_9
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