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Human Resource Management Practices: A Case of Telecommunication Company in the United Arab Emirates

In: Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy

Author

Listed:
  • Rommel Pilapil Sergio

    (Canadian University of Dubai)

  • Louis Jos Moyalan

    (Canadian University of Dubai)

  • Hadi Ramadan Al-Ali

    (Canadian University of Dubai)

  • Mana Mohammed Bannai

    (Canadian University of Dubai)

Abstract

Human resource management (HRM) plays a critical role in any organization. It attributes to the fact that human resources are the most important asset an organization has. Employees are mandated to transform company strategies and goals into tangible outcome and for this reason, they provide a source of competitive advantage to an organization. The study utilized case study method by describing the HR practices that includes career and development programs, employee performance and evaluation system, and staffing functions of a telecommunication company in the UAE through an interview with the HR manager. The purposively selected telecommunication company has claimed to have achieved tremendous success due to its strong leadership and commitment to quality. Although the company has made strides in its HR practices, there is a need to improve to maximize the potential of its workforce.

Suggested Citation

  • Rommel Pilapil Sergio & Louis Jos Moyalan & Hadi Ramadan Al-Ali & Mana Mohammed Bannai, 2017. "Human Resource Management Practices: A Case of Telecommunication Company in the United Arab Emirates," Springer Proceedings in Business and Economics, in: Rachid Benlamri & Michael Sparer (ed.), Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy, chapter 0, pages 437-444, Springer.
    • Handle: RePEc:spr:prbchp:978-3-319-43434-6_38
    DOI: 10.1007/978-3-319-43434-6_38
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