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Digital Divide and Its Potential Impact on Cultural Tourism

In: Cultural Tourism in a Digital Era

Author

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  • Christian Maurer

    (IMC University of Applied Sciences)

Abstract

Tourists need information about destinations for travel decision making. Thus the importance of information in the tourism industry is apparent. Tourists inform themselves before and during travelling, gather information about prices, hotels, sights, activities, alternatives, weather conditions, local traditions, food, drinks and religious views of the destination. After the visit they share information with others. Therefore, a reasonable diffusion with information and communication technologies (ICTs) can benefit both the tourists as well as the businesses. However, disparities still exist in access, skills, use of and attitudes towards ICTs. Although, the phenomenon of digital divide has been addressed in several studies, especially with regard to small and medium sized tourism enterprises, research on the adoption and implementation of ICTs in cultural and heritage tourism is still scant. This paper aims at raising awareness for the influence and effect of the digital divide on the tourism industry in general and cultural and heritage institutions in particular.

Suggested Citation

  • Christian Maurer, 2015. "Digital Divide and Its Potential Impact on Cultural Tourism," Springer Proceedings in Business and Economics, in: Vicky Katsoni (ed.), Cultural Tourism in a Digital Era, edition 127, pages 231-241, Springer.
    • Handle: RePEc:spr:prbchp:978-3-319-15859-4_20
    DOI: 10.1007/978-3-319-15859-4_20
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    Cited by:

    1. , Aisdl, 2020. "Employing Value Chain Theory To Address COVID-19 Outbreak In Tourism Management: A Resilience and Stakeholder View," OSF Preprints tmzvf, Center for Open Science.
    2. Margarida Anjo, Ana & Sousa, Bruno & Santos, Vasco & Lopes Dias, Álvaro & Valeri, Marco, 2021. "Lisbon as a literary tourism site: Εssays of a digital map of Pessoa as a new trigger," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7, pages 58-67.
    3. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    4. Biancone Paolo & Secinaro Silvana & Brescia Valerio & Calandra Davide, 2020. "Employing Value Chain Theory To Address COVID-19 Outbreak In Tourism Management: A Resilience and Stakeholder View," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 11(3), pages 39-64, December.

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