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The Global Role of E-Learning in Empowering Micro, Small, and Medium Enterprises: An Indian Perspective

In: Business and Sustainable Development in a Globalized and Digitalized Era

Author

Listed:
  • Raman Vengatesan

    (Annamalai University, Department of Business Administration, Faculty of Arts)

  • Pragadeeswaran Shanmugavelu

    (Annamalai University, Department of Business Administration, Faculty of Arts)

Abstract

This study examines e-learning as a catalyst for empowering MSMEs globally, focusing on India, where MSMEs contribute 30% to GDP and employ 111 million people. Using literature analysis, primary data, and a case study of Ramana Foods (Tamil Nadu, India), it reveals post-pandemic growth in digital learning, especially in developing economies. Structured e-learning interventions improved operational efficiency (70% of MSMEs reported productivity gains), skill development, and crisis resilience. Ramana Foods achieved an 18.5% waste reduction through blended training. Key challenges include infrastructure gaps, generic content, and low digital literacy, particularly in rural areas. Regression analysis confirmed a positive link between e-learning and business growth, including revenue increases. The study recommends policy incentives, vernacular content co-creation, and infrastructure investment. With institutional support and entrepreneurial orientation, e-learning serves as a strategic driver for inclusive growth, gender participation, and competitiveness in the digital economy, rather than merely a training tool (147 words).

Suggested Citation

  • Raman Vengatesan & Pragadeeswaran Shanmugavelu, 2026. "The Global Role of E-Learning in Empowering Micro, Small, and Medium Enterprises: An Indian Perspective," Springer Proceedings in Business and Economics, in: Zafar U. Ahmed & Nhat Tan Pham (ed.), Business and Sustainable Development in a Globalized and Digitalized Era, pages 487-506, Springer.
    • Handle: RePEc:spr:prbchp:978-3-032-29346-6_24
    DOI: 10.1007/978-3-032-29346-6_24
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