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Evaluating the Benefits of IoT Technologies to Design a Multiservice Health Centre

Author

Listed:
  • Jhonatan Quiter Pinzon Euan

    (Université du Québec à Montréal)

  • Matthieu Gruson

    (Université du Québec à Montréal
    SDG Innovation Network)

  • Yasmina Maïzi

    (Université du Québec à Montréal
    SDG Innovation Network)

Abstract

The paper addresses the use of Internet of Things technologies to improve the performance of a hypothetical multi-service health centre. A simulation model is built to see the potential benefits of such technologies. The benefits are measured in terms of the average length of stay and average waiting time of the patients for four different services, namely vaccination, screening, sampling and consultation. The results indicate that among the tested technologies, only passive RFID would bring limited benefits.

Suggested Citation

  • Jhonatan Quiter Pinzon Euan & Matthieu Gruson & Yasmina Maïzi, 2026. "Evaluating the Benefits of IoT Technologies to Design a Multiservice Health Centre," Springer Proceedings in Business and Economics,, Springer.
    • Handle: RePEc:spr:prbchp:978-3-032-23124-6_16
    DOI: 10.1007/978-3-032-23124-6_16
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