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Eclecticism and Wishful Thinking in the Digitalization of Workforce Practices: Opportunities and Risks

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  • Massimo Bianchi

    (University of Bologna)

Abstract

In the evolution of management control systems, the digitalization of Workforce Practices (WP) directly affects the competences of human resources and it includes numerous opportunities and risks. On the one hand, digitalization promises to automate repetitive tasks and improve the employee experience. On the other hand, it implies some questionable topics regarding a new fashion of Scientific Management with the intrusion into the personal sphere of the workforce. The current evolution of management control systems is not only technical but also involves some basic concepts related to the eclecticism that characterizes information and data to various sciences and applied knowledge included in digital platforms of WP coming, to this regard, from the diffusion in management Audit of ISO standards and from the promotion of business technologies like IoT and CoSo Framework. Numerous corporate standards and business technologies produce complexity and questions about the adequacy of workforce competence, which can be evidenced by traditional analytical tools such as the Graiciunas span of control, the Peter’s principle of incompetence, and the Jaques’ control span. The purpose of this paper is to analyze the opportunities and risks, connected to the increasing standardization of auditing processes and advances in the digitalization of management control systems expressed particularly by the IoT and Coso Framework.

Suggested Citation

  • Massimo Bianchi, 2026. "Eclecticism and Wishful Thinking in the Digitalization of Workforce Practices: Opportunities and Risks," Springer Proceedings in Business and Economics,, Springer.
    • Handle: RePEc:spr:prbchp:978-3-032-21347-1_7
    DOI: 10.1007/978-3-032-21347-1_7
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