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Tourist Experiences in Urban Settings: Developing a Tool for the Tourism Product Development of a City Destination

In: Synergizing Management, Culture, and Arts for Tourism Development - Vol. 2

Author

Listed:
  • John Ebejer

    (University of Malta, Department of Tourism Management)

Abstract

In developing its tourism product, a city seeks to identify features that make it distinctive and enhances its tourism competitiveness. The chapter proposes a management tool that destination managers can use for purposes of tourism product development. The tool is based on the ‘meaningful place’ model that brings together two vital elements of the tourist experience namely ‘place’ and ‘meaning’. The tool involves the carrying out of place–meaning studies primarily for city sites that have tourism potential but which, for whatever reason, are not yet visited by tourists. In such a study, a site is analysed not only in terms of the physical aspects but also in relation to the various meanings that are associated with it. A place–meaning study enables the destination manager to determine the tourism potential of a place and to establish interventions that are required to render the site more attractive for visitors. As case studies, the tool is applied to sites in four city destinations in Europe, namely Valencia, Porto, Rijeka and Helsinki.

Suggested Citation

  • John Ebejer, 2026. "Tourist Experiences in Urban Settings: Developing a Tool for the Tourism Product Development of a City Destination," Springer Proceedings in Business and Economics, in: Vicky Katsoni (ed.), Synergizing Management, Culture, and Arts for Tourism Development - Vol. 2, pages 601-616, Springer.
  • Handle: RePEc:spr:prbchp:978-3-032-17534-2_37
    DOI: 10.1007/978-3-032-17534-2_37
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    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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