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Exploring the Nexus Among AI-Generated Advertising Bias, Deepfake Technology, and Consumer Trust: The Moderating Role of Technological Literacy

In: Embracing Technological Agility in Accounting and Business – Vol. 3

Author

Listed:
  • Frank Frimpong Opuni

    (Accra Technical University)

  • Joshua Doe

    (University of Media Arts and Communication)

  • Irene Akaab

    (Accra Technical University)

  • Hayford Amegbe

    (International University of Rabat)

  • Kwabena Asamoah Asiedu

    (Accra Technical University)

Abstract

This study examines how algorithmic bias (AB), deepfake technology (DT), and AI-generated advertising bias (AIAB) influence consumer trust in digital messages, with a focus on the mediating roles of perception of authenticity (POA) and cognitive response (CR), and the moderating role of technological literacy (TL) in Ghana’s digital advertising context. Using a hybrid PLS-SEM and artificial neural network (ANN) approach, data from 510 e-commerce users revealed that AB and DT reduce POA, while AIAB negatively affects CR. Both POA and CR positively influence trust in messages, and TL weakens the negative effects of DT and AIAB, indicating that digitally literate consumers are more discerning. The study contributes to theory by contextualizing algorithmic influence in Sub-Saharan Africa and highlights policy implications for promoting digital literacy and algorithmic transparency

Suggested Citation

  • Frank Frimpong Opuni & Joshua Doe & Irene Akaab & Hayford Amegbe & Kwabena Asamoah Asiedu, 2026. "Exploring the Nexus Among AI-Generated Advertising Bias, Deepfake Technology, and Consumer Trust: The Moderating Role of Technological Literacy," Springer Proceedings in Business and Economics, in: Tankiso Moloi (ed.), Embracing Technological Agility in Accounting and Business – Vol. 3, pages 287-303, Springer.
  • Handle: RePEc:spr:prbchp:978-3-032-13388-5_20
    DOI: 10.1007/978-3-032-13388-5_20
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