Author
Listed:
- Agron Chaushi
(South East European University, Faculty of Business and Economics)
- Adrian Besimi
(South East European University, Faculty of Contemporary Sciences and Technologies)
- Blerta Abazi Chaushi
(South East European University, Faculty of Business and Economics)
- Afrim Tresi
(South East European University, Max van der Stoel Institute)
Abstract
In an era defined by rapid technological advancement, organizations increasingly turn to maturity frameworks to benchmark their digital and artificial intelligence (AI) capabilities. This paper presents a comparative analysis of leading corporate digital and AI maturity models developed by consulting firms and academic institutions. We categorize frameworks into three types including digital maturity models, AI maturity models, and hybrid approaches. We examine their structure, scoring methodologies, and strategic guidance. Our study reveals that index-based models facilitate precise benchmarking through numerical scoring, while stage-based models provide intuitive roadmaps via descriptive levels. Hybrid frameworks attempt to combine these strengths but often introduce complexity. Notably, most existing models under-emphasize ethical AI, sustainability, and dynamic adaptability. We provide recommendations for practitioners on selecting or customizing frameworks to align with organizational objectives and propose avenues for future research, including empirical validation, industry-specific adaptations, and the integration of responsible AI metrics. An illustrative radar chart compares hypothetical dimension scores across two sample frameworks, highlighting how visualization can aid strategic discussions.
Suggested Citation
Agron Chaushi & Adrian Besimi & Blerta Abazi Chaushi & Afrim Tresi, 2025.
"Corporate Digital and AI Maturity: Analysis of Frameworks and Roadmaps,"
Springer Proceedings in Business and Economics, in: Veland Ramadani & Abdylmenaf Bexheti & Hyrije Abazi-Alili & Christina Theodoraki & Gadaf Rexhepi & B (ed.), Economic Resilience and Sustainability—Vol. 1, chapter 0, pages 341-356,
Springer.
Handle:
RePEc:spr:prbchp:978-3-032-04218-7_22
DOI: 10.1007/978-3-032-04218-7_22
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