IDEAS home Printed from https://ideas.repec.org/h/spr/prbchp/978-3-032-04214-9_42.html

Shifting from Quality Control to Quality Enhancement: Insights from QA-SURE Project Partner Institutions

In: Economic Resilience and Sustainability - Vol. 2

Author

Listed:
  • Lejla Abazi Bexheti

    (South East European University, Faculty of Contemporary Sciences and Technologies)

Abstract

This study examines the shift of higher education institutions (HEIs) taking part in the QA-SURE initiative in Albania, Kosovo, North Macedonia, and Slovenia from Quality Control (QC) to Quality Enhancement (QE). Utilizing survey data in accordance with the European Standards and Guidelines (ESG 2015), the research explores the ways in which internal quality assurance (IQA) systems are developing in the direction of digital transformation, stakeholder involvement, and continuous improvement. Institutions reported significant advancements in integrating digital technologies, encouraging faculty and student participation, utilizing feedback systems, and incorporating QE into strategic goals. Innovative practices and persistent issues, like reluctance to adapt and a lack of analytics capabilities, were identified through comparative study with EU partner institutions. In order to promote inclusive, data-driven, and sustainable quality cultures, the report highlights several important areas for future development, such as stakeholder empowerment, digital capacity building, and alignment with cutting-edge European QA models.

Suggested Citation

  • Lejla Abazi Bexheti, 2026. "Shifting from Quality Control to Quality Enhancement: Insights from QA-SURE Project Partner Institutions," Springer Proceedings in Business and Economics, in: Abdylmenaf Bexheti & Veland Ramadani & Hyrije Abazi-Alili & Christina Theodoraki & Gadaf Rexhepi & B (ed.), Economic Resilience and Sustainability - Vol. 2, chapter 0, pages 687-699, Springer.
    • Handle: RePEc:spr:prbchp:978-3-032-04214-9_42
    DOI: 10.1007/978-3-032-04214-9_42
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prbchp:978-3-032-04214-9_42. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.