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Artificial Intelligence and Public Governance: Citizens Perspective in the Context of a Developing Nation

In: Economic Recovery, Consolidation, and Sustainable Growth

Author

Listed:
  • Nandini Borah

    (Don Bosco Institute of Management (Constituent Unit of Assam Don Bosco University))

  • Bhaswati Adhikary

    (University of Science and Technology Meghalaya)

Abstract

The term AI has gained considerable currency over the last few years due to its ability to revolutionize the way things are done. Studies in AI implementation in public governance are far and few and the present study makes an attempt to empirically examine factors that impact privacy concerns of citizens and in turn impact their privacy disclosures. Data was collected from 714 respondents and results of the study indicated that awareness of implications and perceived risk have a positive impact on privacy concerns, and in turn privacy concern has a negative impact on self-disclosure accuracy and positive impact on self-disclosure concern. This paper is among the few empirical papers attempting to understand privacy issues of AI in public governance.

Suggested Citation

  • Nandini Borah & Bhaswati Adhikary, 2023. "Artificial Intelligence and Public Governance: Citizens Perspective in the Context of a Developing Nation," Springer Proceedings in Business and Economics, in: Abdylmenaf Bexheti & Hyrije Abazi-Alili & Léo-Paul Dana & Veland Ramadani & Andrea Caputo (ed.), Economic Recovery, Consolidation, and Sustainable Growth, pages 765-780, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-42511-0_50
    DOI: 10.1007/978-3-031-42511-0_50
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