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Boundaries of Visitors’ Willingness to Disclose Personal Information to Tourism Destinations

In: Information and Communication Technologies in Tourism 2023

Author

Listed:
  • Hubert Stocker

    (MCI – The Entrepreneurial University)

  • Aleksander Groth

    (MCI – The Entrepreneurial University)

  • Peter Mirski

    (MCI – The Entrepreneurial University)

Abstract

With the rising demand for personal information, touristic websites and service providers collect and increasingly depend on the willingness of tourists’ private data disclosure. While legislation slowly provides directions for data collection practices, tourists remain wary on which and how much data they should or have to provide to organize their visit in a tourism destination. Our qualitative study explores this domain holistically and lays out four boundary evaluations: blurred, but clear view, positive incentives, subjective well-being, and restraining factors on how tourists evaluate their willingness to disclose personal information to a destination. By drawing upon and substantiating theory of information privacy behavior, we contribute to the field of personal information sharing in the tourism domain by expanding and coloring the complexities of tourists’ expectations, intentions, and boundaries.

Suggested Citation

  • Hubert Stocker & Aleksander Groth & Peter Mirski, 2023. "Boundaries of Visitors’ Willingness to Disclose Personal Information to Tourism Destinations," Springer Proceedings in Business and Economics, in: Berta Ferrer-Rosell & David Massimo & Katerina Berezina (ed.), Information and Communication Technologies in Tourism 2023, pages 192-203, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-25752-0_22
    DOI: 10.1007/978-3-031-25752-0_22
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