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Impact of TQM and Industry 4.0 on Sustainable Performance: An Empirical Study on the Bangladeshi Garment Industry

In: Quality Innovation and Sustainability

Author

Listed:
  • Palash Saha

    (Khulna University of Engineering & Technology)

  • Subrata Talapatra

    (Khulna University of Engineering & Technology)

  • José Carlos Sá

    (ISEP – School of Engineering, Polytechnic of Porto)

  • Gilberto Santos

    (Polytechnic Institute Cavado Ave)

Abstract

The purpose of this research is to analyze the structural relationship between total quality management (TQM), Industry 4.0 (I4.0), and sustainability performance in the ready-made garments (RMG) sector of Bangladesh. An online survey was used to collect data from 240 employees working in ready-made garments located in Bangladesh. The data was analyzed employing structural equation modeling (SEM) to determine whether TQM practices and I4.0 technologies increase organizational sustainability performance. The findings indicate that both TQM and I4.0 positively contribute to increasing sustainability performance. Additionally, I4.0 technologies also positively contribute to a successful TQM implementation. This research presents a research framework for other manufacturing sectors where TQM approaches and I4.0 technologies can be implemented. This work makes a significant addition by addressing inadequacies in the existing literature. Very few empirical studies were conducted to examine the probable relationship between TQM, I4.0, and sustainability performance in the RMG sector, particularly in developing nations such as Bangladesh, where TQM and I4.0 adaptation are still in their early phases.

Suggested Citation

  • Palash Saha & Subrata Talapatra & José Carlos Sá & Gilberto Santos, 2023. "Impact of TQM and Industry 4.0 on Sustainable Performance: An Empirical Study on the Bangladeshi Garment Industry," Springer Proceedings in Business and Economics, in: João Carlos de Oliveira Matias & Carina Maria Oliveira Pimentel & João Carlos Gonçalves dos Reis & J (ed.), Quality Innovation and Sustainability, pages 131-143, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-12914-8_11
    DOI: 10.1007/978-3-031-12914-8_11
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