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Emerging Trends in Retailing and Consumption Patterns

In: Advances in National Brand and Private Label Marketing

Author

Listed:
  • Elisa Arrigo

    (University of Milano-Bicocca)

  • Anna Claudia Pellicelli

    (University of Turin)

Abstract

During the last years, the retail industry has changed enormously due to the ongoing digitalization, accelerated also by the coronavirus disease in 2019. The aim of this study is to provide an overview of the emerging trends in grocery retailing in Italy and to investigate the key aspects of a new e-grocer player represented by online grocery delivery service start-ups. An explorative qualitative research design was carried out through semi-structured interviews with marketing managers to identify the main challenges currently faced by grocery retailers, then a case study of a grocery delivery start-up (Gorillas) was carried out to understand its business model and current role within the grocery retail landscape. The preliminary findings highlighted as main trends characterizing grocery retailing: an e-commerce spread, new consumption habits based on digital skills, convenience, and last-minute needs. All these trends are at the basis of the online grocery delivery service that is developing quickly in Europe and also in Italy.

Suggested Citation

  • Elisa Arrigo & Anna Claudia Pellicelli, 2022. "Emerging Trends in Retailing and Consumption Patterns," Springer Proceedings in Business and Economics, in: Francisco J. Martínez-López & Juan Carlos Gázquez-Abad & Marco Ieva (ed.), Advances in National Brand and Private Label Marketing, pages 153-158, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-06581-1_20
    DOI: 10.1007/978-3-031-06581-1_20
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