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Expectations and Preferences of Couchsurfing Participants

In: Transcending Borders in Tourism Through Innovation and Cultural Heritage

Author

Listed:
  • Tomáš Makovník

    (Matej Bel University)

  • Adriána Varcholíková

    (O2 Universum—Congress and multifunctional centre)

Abstract

The utilization of platform economy concept in tourism sector becomes one of the highly discussed topics in recent years all over the world. Based on the principles of this economy, the most provided and developed tourism services are accommodation services. These services enjoy the growing interest of travelers and increased attention in the scientific literature. A significant part of them is provided via world-famous platform and social network called Couchsurfing. It enables the accommodation mediation through a website and a mobile application. The aim of the article is to examine expectations and preferences of couchsurfing participants from different countries of the world and to suggest possibilities for their more effective fulfillment. Based on the results of primary research among selected couchsurfing participants, a typical couchsurfing participant is young person with university degree and motivated to couchsurfing by gaining new experiences and memories, free accommodation, meeting new people and exploring local cultures and destinations, especially in Europe and North America. This article provides feedback on how to improve the Couchsurfing social network. It can expand the knowledge of those who are interested in couchsurfing and plan to try it in the future when traveling around the world.

Suggested Citation

  • Tomáš Makovník & Adriána Varcholíková, 2022. "Expectations and Preferences of Couchsurfing Participants," Springer Proceedings in Business and Economics, in: Vicky Katsoni & Andreea Claudia Şerban (ed.), Transcending Borders in Tourism Through Innovation and Cultural Heritage, pages 445-461, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-92491-1_27
    DOI: 10.1007/978-3-030-92491-1_27
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    More about this item

    Keywords

    Couchsurfing; Expectations; Participants; Preferences; Social network;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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