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Aviation Industry Crisis Management: Effects of COVID-19 Pandemic in Athens International Airport Environment

In: Transcending Borders in Tourism Through Innovation and Cultural Heritage

Author

Listed:
  • Evagellia Maslarinou

    (International Hellenic University)

  • Maria Tsourela

    (International Hellenic University)

  • Dimitris Paschaloudis

    (International Hellenic University)

  • Dafni-Maria Nerantzaki

    (International Hellenic University)

Abstract

The coronavirus COVID-19 is an ongoing pandemic that made the World Health Organization declare an outbreak. It changed the world permanently. COVID-19 pandemic is fast-moving, thereby it is important for organizations and businesses to have appropriate contingency plans and be ready to implement them in order to minimize impacts. Due to the high number and level of how the virus is contagious, many industries have suffered deeply. In the airline sector, the pandemic has thrown the industry into uproar and chaos as it was one of the highly affected industries, as soon as the news of COVID-19 became global. This paper focuses on the organizations operating in the Greek Aviation Environment. Quantitative research was conducted including only Leaders and Members of Crisis Management Teams of organizations and companies operating in the Greek Aviation Area. This research showed that most of them had designed the necessary plan for crisis management, which they implemented in order to minimize business “casualties”. Also, it was revealed that both heads and members of the Crisis Management Teams are always alert and ready to act almost immediately, as the plan predetermines, and at all times in accordance with the international regulations and standards, and the respective directives set out by Government agencies.

Suggested Citation

  • Evagellia Maslarinou & Maria Tsourela & Dimitris Paschaloudis & Dafni-Maria Nerantzaki, 2022. "Aviation Industry Crisis Management: Effects of COVID-19 Pandemic in Athens International Airport Environment," Springer Proceedings in Business and Economics, in: Vicky Katsoni & Andreea Claudia Şerban (ed.), Transcending Borders in Tourism Through Innovation and Cultural Heritage, pages 311-317, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-92491-1_19
    DOI: 10.1007/978-3-030-92491-1_19
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    More about this item

    Keywords

    Crisis; Management; Airport; Athens International Airport; COVID-19;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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