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Is There a Connection Between Spirituality and the Deming Management System?

In: Business Intelligence and Modelling

Author

Listed:
  • Thanos Kriemadis

    (University of Peloponnese)

Abstract

Deming developed and disseminated a new management system in the business world. He improved the competitiveness of both Japanese and American businesses. Deming’s vision was the transformation and continuous improvement of western management, applying statistical thinking, and leading to quality in products and services through the cooperation of all stakeholders. The purpose of this study was to present the Deming’s management theory and explore the connection between the human-related factors of the theory with spirituality. The author of this paper argues that, given Deming’s spiritual experience, the Deming management system’s human-related factors (Drive out fear from the workplace, institute a program of training and education for all employees, help employees accomplish their goals, etc.) seem to flow commonsensically.

Suggested Citation

  • Thanos Kriemadis, 2021. "Is There a Connection Between Spirituality and the Deming Management System?," Springer Proceedings in Business and Economics, in: Damianos P. Sakas & Dimitrios K. Nasiopoulos & Yulia Taratuhina (ed.), Business Intelligence and Modelling, pages 463-472, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-57065-1_48
    DOI: 10.1007/978-3-030-57065-1_48
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